VBox’s products are designed to work smoothly under most normal conditions.
However, if you experience trouble operating VBox devices, please perform the following corrective procedures.

Click here to Download the Troubleshooting Guide(Will be soon availiable)

(The instructions below are for Microsoft’s Windows XP SP2 operating system; instructions for other Microsoft operating systems may vary slightly).

SEdiag
The attached utility provides option to save the drivers versions and adapter information for the installed 2030/2050/2060 device in the customer PC (Windows OS).
The information also includes serial number and Firmware information.

Click here to download the diagnostic tool